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CSIG Holding Company Care Lead - 2nd Shift in Zeeland, Michigan

Care Lead


Responsible for shift team leadership and resident care needs for community. Must be on premises while on duty.


  • Serve as ‘go-to’ resource person for team members

  • Participate with orientation and training for care team members

  • Foster a positive work environment and strong support for developing skills with other care team members

  • Assure that residents are treated with kindness and respect, through mentoring and modeling appropriate care and customer service when orientating new care team members

  • Protect residents from accidents and injuries by practicing safe work habits and safe lifting habits

  • Be responsible for the safety of residents in the case of emergency

  • Assist with schedule coverage needs as necessary

  • Review and provide resident care as outlined in resident service plans

  • Answer resident call signals, as well as door and safety alarms promptly

  • Administer/pass medications to residents according to physician orders and policies

  • Review and process physician orders utilizing eMAR in conjunction with pharmacy support

  • Conduct departmental reviews/audits. Providing results to Director of Resident Care

  • Assure adequate medication and supply inventory for residents

  • Observe and report non-emergent resident behavior and condition changes to Care Coordinator and/or Director of Resident Care

  • Complete daily charting and documentation as required

  • Follow and comply with infection control, safety, emergency and confidentiality policies and procedures

  • Promote positive relationships with residents, staff and visitors

  • Remain awake and alert while on shift

Perform any other duties as requested within the scope of responsibility and requirements of the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Must work to demonstrate Leisure Living Management Values:

  • Live and work each day with purpose

  • Accept accountability and demonstrate responsibility

  • Embrace lifelong learning

  • Promote mutual respect

  • Display transparency

  • Appreciate diversity

  • Practice forgiveness

  • Be thankful



Education and Experience

High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required.

Certificates and Licenses

Must have CPR/First Aid certification or obtain within thirty (30) days of hire.

Computer Skills

Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.

Other Requirements

  • Ability to multi-task, prioritize and work with minimal supervision

  • Effective oral and written communication skills

  • Professional telephone etiquette and customer service skills

  • Superior communication and interpersonal skills

  • Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community

  • Developed organizational skills

  • Ability to problem solve and demonstrate good judgement

  • Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor

  • Promote teamwork by working with coworkers in a positive and cooperative manner

  • Ability to maintain a high level of confidentiality


  • Stand – Frequently

  • Walk – Frequently

  • Sit – Occasionally

  • Reach outward – Frequently

  • Reach above shoulder – Occasionally

  • Climb – Occasionally

  • Squat or Kneel – Occasionally

  • Bend – Frequently

  • Twist – Frequently

  • Lift/Carry/Transfer

  • 10 lbs. or less – Frequently

  • 11-20 lbs. – Frequently

  • 21-50 lbs. – Occasionally

  • 51-100 lbs. – Occasionally with assistance

  • Over 100 lbs. – N/A

  • Push/Pull

  • 10 lbs. or less – Frequently

  • 11-20 lbs. – Frequently

  • 21-50 lbs. – Occasionally

  • 51-100 lbs. – Occasionally

  • Over 100 lbs. – Occasionally

Location: US-MI-Zeeland

Street: 9481 Pentatech Dr

Company: Riley's Grove