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Henry Ford Health System Optometric Tech, West Bloomfield in West Bloomfield, Michigan

GENERAL SUMMARY

Responsible for assisting the doctor with providing thorough comprehensive visual exams, medical exams, office visits, in-office minor medical procedures, and contact lens follow-ups by performing preliminary testing, electronic medical record entries, contact lens classes, support duties, and post exam follow-up. Assists and supports fellow Optometric Assistant training progress.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Perform visual preliminary testing to include: auto refraction, inner-ocular pressure, neutralizing prescription eyewear, blood pressure, visual acuity, motility testing, pupil assessment, confrontation fields, anterior chamber angle assessment, dilation, but not limited to these skill sets.

  • Document into the electronic medical record:

  • Preliminary testing entries and patient chief complaint, medical history, medications, and social history, previous/current contact lens and eyewear prescriptions, etc. Escort patient throughout the exam process and transfer authority to appropriate department

  • Eyewear Consultant, Dispenser, or Customer Service Representative. Educate patients on contact lens handling, wearing schedule, care and importance of owning prescription glasses.

  • Accurately performs, follows, and adheres to the scheduling guidelines and to the allotted time given to perform preliminary testing and electronic medical record entries for each scheduled appointment.

  • Interpret a doctor’s prescription and suggest products and enhancements to address specific prescription requirements

  • Responsible for all necessary educational requirements to perform the job responsibilities.

  • Responsible for supporting Optometric Assistants in training progress

  • Answer and address customer concerns and questions.

  • Direct customer to the appropriate source when unable to address customer questions. Handle multiple customers effectively with tact and a sense of urgency. Responsible for bringing new ideas to the team to for process improvements.

EDUCATION & EXPERIENCE

  • Requires a high school diploma or GED. Requires basic math skills.

  • Requires a minimum of six months experience as an HFO Optometric Assistant, or has previous experience with the required skill sets of the Optometric Technician, successful review and completion of the Optometric Assistant Training Program, and pass the Optometric Technician written multiple-choice test at an 80% passing rate.

  • Requires experience in recording required patient information into the Electronic Medical Record system.

WORKING CONDITIONS

  • Works in a retail optical environment.

  • Requires evening and weekend hours.

    Overview

    Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

    $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

    including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

    other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

    now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

    of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

    health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s

    major academic medical centers, receiving between $90-$100 million in annual research funding and

    remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

    education and training, the health system has trained nearly 40% of physicians currently practicing

    in the state and also provides education and training for other health professionals including nurses,

    pharmacists, radiology and respiratory technicians. visitHenryFord.com.

    Benefits

    Whether it's offering a new medical option, helping you make healthier lifestyle choices or

    making the employee enrollment selection experience easier, it's all about choice. Henry

    Ford Health System has a new approach for its employee benefits program - My Choice

    Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

    dozens of options for all of our employees including compensation, benefits, work/life balance

    and learning - options that enhance your career and add value to your personal life. As an

    employee you are provided access to Retirement Programs, an Employee Assistance Program

    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

    Equal Employment Opportunity/Affirmative Action Employer

    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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