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Henry Ford Health System Optician, Troy in Troy, Michigan

GENERAL SUMMARY

Responsible for selecting, measuring, and fitting eyewear following the doctors’ spectacle prescription specifications.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Customize the patient’s spectacle prescription using the E.A.R.N. for Eyewear Consultants process methodology and trouble-shooting any previous eyewear issues

  • Responsible for communicating the preferred lens family of products and the benefits of each

  • Responsible for knowledge of each frame line and the material it is made of to properly pre-adjust the frame prior to measurements taken

  • Responsible for conducting and recording various measurements that are required to fabricate the lenses

  • Responsible for properly inputting and processing eyewear orders into the software program for the optical laboratory

  • Responsible for follow-up with the eyewear orders through completion and delivery Responsible for ensuring visual displays and eyewear products are clean in accordance with the store specific plan-o-gram

  • Responsible for interpreting, explaining, and properly applying vision insurance coverage

  • Assist with dispensing, adjusting, and trouble-shooting eyewear

  • Assist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility

  • Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry, as needed

EDUCATION & EXPERIENCE

  • Requires high school diploma or GED.

  • Previous computer experience and basic math skills preferred.

  • Previous customer service, retail, or hospitality experience preferred. Previous dispensing/optical experience preferred.

  • Must be able to walk, bend and stand for extended periods of time.

  • Completion of all required training courses as directed by Henry Ford Optimeyes.

WORKING CONDITIONS

  • Works in retail optical environment.

  • Requires evening and weekend hours.

    Overview

    Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

    $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

    including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

    other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

    now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

    of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

    health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s

    major academic medical centers, receiving between $90-$100 million in annual research funding and

    remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

    education and training, the health system has trained nearly 40% of physicians currently practicing

    in the state and also provides education and training for other health professionals including nurses,

    pharmacists, radiology and respiratory technicians. visitHenryFord.com.

    Benefits

    Whether it's offering a new medical option, helping you make healthier lifestyle choices or

    making the employee enrollment selection experience easier, it's all about choice. Henry

    Ford Health System has a new approach for its employee benefits program - My Choice

    Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

    dozens of options for all of our employees including compensation, benefits, work/life balance

    and learning - options that enhance your career and add value to your personal life. As an

    employee you are provided access to Retirement Programs, an Employee Assistance Program

    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

    Equal Employment Opportunity/Affirmative Action Employer

    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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