Munson Healthcare Coordinator Quality Incentives in Traverse City, Michigan
Must be a LPN, Certified Medical Assistant or have an Associate’s degree in a health care discipline.
A proven high level of health provider relation skills combined with excellent oral and written communication skills are essential.
Must be self-motivated and have the ability to work independently as well as a team player to accomplish goals.
An accomplished level of independent analytical ability required to compile, analyze and interpret data.
Reports to the Manager of Family Practice
Supports the Mission, Vision and Values of Munson Healthcare
Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and supports RBC unit action plans.
Uses effective customer service/interpersonal skills at all times.
Optimizes quality improvement opportunities to enhance incentive payments and avoid penalties from insurers.
Coordinates Patient Centered Medical Home (PCMH) incentives to improve care and maximize incentives by
Maintaining documentation manual for PCMH domains
Tracking and follow up for referrals, labs, and diagnostics
Conducting internal evaluation of listed PCMH capabilities
Identifying additional PCMH capabilities and workflow needs
Staying current with PCMH domains and functions.
Supports continued fulfillment of Meaningful Use requirements by
Documenting transfer for transitions of care, including electronic transfer
Utilizing NextGen Health Quality Module for Clinical Quality Measure
Sending out preventive care reminders
Electronic importing of Continuity Care Document data
Coordinate activities to maximize incentives from insurance Pay For Performance by
Report and enter data to insurance companies websites.
Patient recall reminders
Identify opportunities to enhance Pay For Performance
Lead meetings with management on pay for performance updates
Coordinate Other Quality Improvement Activities
Generate practice and provider quality reports utilizing NG HQM
Provide staff support for NextGen Dashboard reporting
Provide staff support for Quality Improvement projects
Manage recalls for patients overdue for chronic disease management
Educates providers and residents on Patient Centered Medical Home, Insurance incentives, and Meaniful Use requirements.
Additional duties may include supporting or providing back up for check in/check out, medical records, phone triage, Clinic schedules, and aspects of direct patient care (depending on clinical training).