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Robert Half International Medical Customer Service in SOUTHFIELD, Michigan


A large and growing healthcare company is in need of a Medical Customer Service Representative. The Medical Customer Service Representative will have duties to include resolution of non-payment accounts, addressing billing questions, reviewing patient accounts, review claims for appropriate use of procedure, modifiers and diagnostic codes.

Responsibilities include but not limited to

• Responds promptly to inbound calls regarding billing questions.

• Answers patient inquiries by clarifying desired information.

• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues.

• Gathers and enters patient information into hospital host system.

• Directs inbound callers to the appropriate company contact.


The Medical Customer Service Representative must possess strong customer service skills. 1+ years of recent customer service experience is required.

Please apply if this fits your background or give us a call at 248-358-0222 if you are already signed up with us!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $13.30 - $15.40 / Hourly


Date Posted: September 21, 2020

Employment Type: Temp to Hire

Job Reference: 02210-0011491973

Staffing Area: Office u0026 Administrative