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Covenant Healthcare CLIN/CLER MED ASST in Saginaw, Michigan

Description COVENANT HEALTHCARE US:MI:SAGINAW FULL TIME BENEFITED Summary:The Clinical/Clerical role appropriately cares for patients of all ages; assists providers in procedures; accesses appropriate reference/resource manuals as needed; accurately documents all patient care interactions; appropriately scheduling patient appointments and adequately verifying/updating and entering patient demographic and insurance information in a manner that minimizes errors/rework and maximizes revenue for services provided; performs assigned duties as scheduled and meets deadlines. The position requires the collection of patient data and appropriate communication of results; placing patient needs as a priority; empathizing with patients; maintaining strict confidentiality; remaining calm and composed in difficult situations; prioritizing and organizing to optimize available resources; adhering to policies and procedures and leading others by example. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities:*Encourages a collaborative, cooperative relationship between team members and staff as a foundational environment for quality patient care. Exhibits reliability and flexibility. *CARRIES OUT PROVIDER ORDERS ACCORDING TO ESTABLISHED PROTOCOLS. *DEMONSTRATES THE COMMITMENT TO QUALITY GOALS AND STANDARDS. *TRIAGES PATIENTS AND PATIENT PHONE CALLS PER COVENANT HEALTHCARE POLICY AND PROCEDURE. *SCHEDULES OFFICE APPOINTMENTS, REFERRALS/ AUTHORIZATIONS AND OUTPATIENT DIAGNOSTIC TESTING FOR PATIENTS. ASSURES PROPER FILING OF TEST RESULTS, HOSPITAL INFORMATION AND OTHER PERTINENT INFORMATION IN PATIENT CHART. *OBTAINS/VERIFIES/UPDATES PATIENT DEMOGRAPHIC INFORMATION AND OBTAINS/VERIFIES INSURANCE ELIGIBILITY AND BENEFITS, ENTERING NECESSARY UPDATES TO SYSTEM FOR BILLING PURPOSES. PROCESSES/TRACKS MEDICAL RELEASE OF INFORMATION REQUESTS CONSISTENT WITH HIPAA AND OTHER REQUIREMENTS. DISTRIBUTES CHARTS TO PROVIDERS IN A MANNER THAT MINIMIZES PATIENT WAIT TIMES. *PROCESS, ENTER AND COLLECT FOR PATIENT OUT-OF-POCKET COSTS, INCLUDING PRIOR OUTSTANDING BALANCES, AT TIME OF VISIT. BALANCES DAILY CASH AND PREPARES/DELIVERS BANK DEPOSIT. *RESPONSIBLE FOR PRESCRIPTION REFILLS AND RESPONDING AS APPROPRIATE. *TIMELY DOCUMENTS COMPLETELY AND ACCURATELY, ACCORDING TO PROTOCOL, WITHIN THE ELECTRONIC HEALTH RECORD (EHR). *OBTAINS REASON FOR PATIENT VISIT AND TAKES APPROPRIATE VITAL SIGNS. *ASSISTS PROVIDER WITH SETUP AND PERFORMANCE OF PROCEDURES INCLUDING SETUP OF STERILE FIELD. *PERFORMS DIAGNOSTIC PROCEDURES AT THE DIRECTION OF THE PROVIDER AND COMPLETES CONTROLS AS REQUIRED BY REGULATORY AGENCIES. *COORDINATES X-RAYS, ULTRASOUNDS, LABS, EKG S, ETC., PER PHYSICIAN STANDING ORDER. *MAINTAINS MEDICAL RECORDS AND CLINICAL STANDARDS IN COMPLIANCE WITH REGULATORY AGENCIES AND COVENANT HEALTHCARE POLICIES/PROCEDURES. *PROPERLY ADMINISTERS MEDICATIONS. PROVIDES PATIENT INFORMATION REGARDING DRUG INTERACTIONS. FOLLOWS REGULATIONS REGARDING NARCOTIC STORAGE AND MAINTAINS MEDICAL INVENTORY LOG. ASSURES MEDICATIONS HAVE NOT EXPIRED. Knowledge of medication side effects and how to effectively communicate to patients. *Demonstrated knowledge of and ability to practically apply medical terminology, CPT-4 and ICD-10-CM coding. *Knowledge of proper release of information standards. Excellent oral communication and interpersonal skills. *Working knowledge of Microsoft Office. *Knowledge of coordination of benefits and how to properly determine primary status, as well as the ability to verify/interpret insurance benefits. *Knowledge of proper cash receipts handling procedures. *Demonstrated knowledge of and ability to practically apply medical terminology. *Excellent oral communicati

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