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Covenant Healthcare CLERICAL MA ENDO in Saginaw, Michigan

divbspanCovenant HealthCare /span/bbspanUS:MI:SAGINAW/span/bbspanDAY SHIFT/span/bbspanFULL TIME BENEFITED/span/bbSummary:brThe Clerical Medical Assistant is responsible for appropriately scheduling patient appointments and adequately verifying/updating and entering patient demographic and insurance information in a manner that minimizes errors/rework and maximizes revenue for services provided, accurately documents all patient care interactions, performs assigned duties as scheduled and meets deadlines. Individual is responsible for clinical assistance to physicians. The position requires the collection of patient data and appropriate communication of results; placing patient needs as a priority; empathizing with patients; maintaining strict confidentiality; remaining calm and composed in difficult situations; prioritizing and organizing to optimize available resources; adhering to policies and procedures and leading others by example. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation./bb/bbResponsibilities:br/bbEncourages a collaborative, cooperative relationship between team members and staff as a foundational environment for quality patient care. Exhibits reliability and flexibility./bbCarries out provider orders according to established protocols./bbDemonstrates the commitment to quality goals and standards./bbTimely documents completely and accurately, according to protocol, within the Electronic Health Record (EHR)/bbOrdering practice supplies utilizing Lawson Requisition software./bbOperation and maintenance of Autoclave including following sterile processes to ensure sterility of instruments for patient safety./bbKnowledge of and compliance with billing rules and regulations. These include but are not limited to COBRA, HIPAA, Red Flag Rules, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer, No Fault Laws and Worker's Compensation rules. Stays up to date with changes and regulations./bbResponsible for obtaining/verifying and documenting in the EHR relevant information prior to patient encounter, including but not limited to Michigan Childhood Immunization Record (MICR), PMP AWARxE, lab reports, imaging reports, hospital discharge reports, specialists reports etc./bbResponsible for obtaining/verifying that the Consent for Treatment/Release of Information, Medicare Letter, other necessary documents, are signed according to legal guidelines and Administrative Policies./bbResponsible for obtaining authorization to treat an unaccompanied minor/distinguish if patient is an emancipated minor./bbIndependent with equipment technology which includes computers, fax machines, printers, label printers, copiers, credit card processers, scanners, etc. Has the ability to troubleshoot equipment failure, change toner, labels, ribbons, and remove incorrectly scanned documents, etc./bbReviews superbill/charge slip for accuracy of diagnosticrocedure coding and/or determines the proper diagnostic and procedure codes necessary to properly reflect services provided. Enters diagnostic and procedure codes, including billing modifiers, into system for billing purposes in a manner that properly reflects third-party carrier billing requirements./blt

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