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Beaumont Health System Business Office Assistant in Royal Oak, Michigan

div divspanspanspanbspanspanGeneral Summary:/span/span/b/span/span/span spanspanspanspanUnder general direction, performs functions related to business activities including, but not limited to: greeting patients, families and visitors, scheduling and registering patients for appointments via phone and face-to-face communication, collecting and posting patient payments, completing charge entry activities, monitoring registration work queues, faxing, copying, collating correspondence, ordering office and medical supplies. The Business Office Assistant performs responsibilities in accordance with Beaumont Health and Beaumont Medical Group policies and procedures to ensure efficient operations, which embrace the mission and vision of Beaumont Health and promotes patient satisfaction while delivering patient and family-centered care (PFCC). /span/span/span/span spanspanspanbspanspanEssential Duties:/span/span/b /span/span/span ullispanspanspanspanspanSchedules patient appointments, maintains provider schedules./span/span/span/span/span/li/ul ullispanspanspanspanspanCompletes patient registration following the Beaumont Health Corporate Registration procedures (i.e. demographics, insurance verification, payment collection)./span/span/span/span/span/li/ul ullispanspanspanspanspanInforms patients of delays in appointment times and/or processing of requests./span/span/span/span/span/li/ul ullispanspanspanspanspanEffectively communicates with all internal and external customers and patients./span/span/span/span/span/li/ul ullispanspanspanspanspanCoordinates medical record for release, in accordance with Beaumont Health and Beaumont Medical Group policies and procedures./span/span/span/span/span/li/ul ullispanspanspanspanspanPerforms general office work; copying, faxing, filing, scanning, handling correspondence./span/span/span/span/span/li/ul ullispanspanspanspanspanCoordinates and facilitates new patient and annual forms (i.e. consent to treat, medical records release). /span/span/span/span/span/li/ul ullispanspanspanspanspanDemonstrates knowledge and commitment to the mission, philosophy and objectives of the Beaumont Medical Group and Beaumont Health. /span/span/span/span/span/li/ul ullispanspanspanspanspanProvides a pleasant and comfortable environment. Demonstrates compassion, caring and sensitivity to patients and others in all daily encounters and transactions. /span/span/span/span/span/li/ul ullispanspanspanspanspanDemonstrates knowledge of and utilizes performance improvement plans to improve patient outcome and satisfaction./span/span/span/span/span/li/ul ullispanspanspanspanspanDemonstrates competency in job skills and attend

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