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Job Information

McLaren Health Care Patient Access Rep I in Pontiac, Michigan

Description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Primary Responsibilities:

  • Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.

  • Responds promptly, professionally and courteously to all customers’ needs.

  • Cooperates and communicates effectively with all McLaren Health Care team members.

  • Contributes to continuous quality improvement efforts.

  • Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Qualifications

Required:

  • High School Diploma or GED

  • Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

  • Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

  • Certification in medical billing, coding, or equivalent job specific certification

  • Working knowledge of CPT, HCPCS, and ICD-10

  • One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Job: Administrative/Clerical

Primary Location: Michigan-Pontiac-McLaren Oakland

Organization OAK10-McLaren Oakland-Hospital

Employee Status Regular

Shift Variable

Job Type Standard

Schedule Per Diem

Req ID: 20009984

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