Brookdale Senior Living Scheduler, Lead - FULL TIME in Northville, Michigan
Make Lives Better Including Your Own.
The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers.
Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents.
Ensures that community and corporate policies are disseminated and followed by all associates.
Provides Personalized Living services as needed and within professional and state guidelines.
Coordinates alternative resources for associates and families.
Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
Markets programs to any appropriate audience.
Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner.
Completes administrative reports as necessary and submits to manager.
Ensures complete and correct billing information is provided to the Director.
Assists staff with training/orientation. Encourages teamwork through cooperative interactions.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
High school diploma or General Education Degree (GED) required. A minimum of 1-2 years related experience. One year experience working with older adults or in a related healthcare setting preferred. One year supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Physical Demands and Working Conditions
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.
Brookdale is an equal opportunity employer and a drug-free workplace.
Schedule: Regular Full-Time
Brookdale Senior Living
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