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Mercy Medical Center Clinton Clinical Liaison in Mercy Health West Michigan Multi-service Outpatient Site - Muskegon, Michigan

Employment Type:

Full time


Day Shift


Position Summary:

The Clinical Liaison will serve as the point of coordination, implementation, and evaluation between Mercy Health Partners and Trinity Health for Cerner clinical information systems. Collaboratively works with the healthcare team and others to ensure appropriate processes and policies are developed and implemented to support use of clinical information systems and reflect best practice.

What a Clinical Liaison will do:

Identifies and facilitates resolution of Genesis clinical issues through appropriate processes including submission of issues through CIS/QIS database.

Leads efforts in collaboration with Nursing Informatics Coordinator, Ancillary, and Physician Liaisons to ensure successful use of new or enhanced clinical application functionality.

Develop and maintain productive relationships with local and home office TIS personnel and clinical informatics personnel at other MOs to facilitate open communication.

Co-chairs MHP Clinical Informatics Advisory Council (CIAC) with CMIO to facilitate inter-disciplinary review of clinical information system issues, including best practice workflow design issues, and policy and procedure review

Obtain and maintain competency in accessing and documenting patient information in the automated patient medical record as defined by departmental policies.

What a Clinical Liaison will need :

Active RN license in the state of Michigan

BSN or actively pursing

Experience with coordination of large projects; project management skills

Experience with use of an electronic medical record

Process improvement skills desired

Excellent communication skills

Ability to help lead others through changes; change management skills

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org . You can also follow @TrinityHealthMI on Twitter.