Mercy Medical Center Clinton Epic Application Director - Revenue Cycle in Livonia, Michigan
*Position is 100% remote through end of calendar year 2020 and anticipated 90-95% remote following.
This position delivers on the scope, schedule, and quality of the project in a specific application or technology area or team. Works closely with the project team to direct all assigned activities.
Works closely with the project team to direct all assigned activities
Develops and maintains Customer Relationships
Manages project timelines and deliverables
Accountable to managing expectations and delivering on project milestones in partnership with the application teams
Knows, understands and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.
Ensures that the clinical and business community is engaged in the project and supports program governance.
Reviews the progress of the project on an ongoing basis with the Epic implementation director strike this and enter leadership team and accountable executives
Accountable for delivering on the project milestones in partnership with the EPIC implementation team.
Maintains a working knowledge of application Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Collaborates with physician colleagues and other care providers to establish standards of care for target medical conditions and procedures, utilizing evidence, quality indicators, regulatory requirements and cost and performance data to guide decision making.
Collaborates with revenue colleagues to establish standards utilizing evidence, quality indicators, regulatory requirements, and cost and performance data to guide decision making.
Leads interdisciplinary functional groups that design, implement, enhance and establish outcomes. Supervises other team members in group facilitation. Supervises and manages a team of application managers and others within areas of assigned responsibility.
Establishes priorities that align with organizational initiatives. Manages multiple project simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives.
Must be able to operate effectively in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
Bachelor's degree or higher. Master's degree in clinical, revenue, IT or related field preferred or an equivalent combination of education and experience.
Minimum five (5) years of experience managing people and/or in IT systems implementation required. Knowledge of clinical or revenue workflow preferred.
Must possess prior experience in process improvement, change leadership and project management.
Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment.
See the positive is what is new and different
Focus on what the system does and not what it doesn't do
Reinforce the importance of the project together with the executives and the project director
Provide perspective on common challenges and strategies for success
Provide consistent communication to the project team
Approach problems constructively by focusing on how to move the project forward
Organize resources within the organization
Communicate with people effectively
Motivate team members
Appropriately match team member skills to team responsibilities
Show appreciation for team's efforts
Well respected within the organization
Match organizational needs to the system's functionality
Explore and analyze alternatives
Manage project from an organizational perspective but never lose sight of detailed tasks
Learn Epic Software
Establish deadlines and adhere to them
Put in the time necessary to make the project a success
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to various Trinity Health sites as needed. Work hours may possibly include after hours and weekends.
Diversity and Inclusion:
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize cultural beliefs, values, traditions, language preference, and health practices of the communities that we serve and apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving the world and that these differences often lead to innovative solutions.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health's dedication to diversity includes an unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships and supplies diversity.
Bargaining unit employees are governed by the terms and conditions of their respective collective bargaining agreements, which supersede the Employment-At-Will Statement.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.
Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.
Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.