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McLaren Health Care Clerk Patient Access in Lapeer, Michigan


Patient Access Clerk

Position Summary:

Maintain a positive image to patients, hospital and medical staff. Perform point of service collections of deductibles, co-pays, and any other patient pay amounts. Perform as an information center for hospital medical staff and any outside agencies. Responsible for collecting, and accurately entering all necessary data for admission and automated billing.

Essential Functionsand Responsibilities:

  • Performs registration/interviews of patients/patients families and investigating other sources of information (personal, demographic, insurance, guarantor and other involved party information)

  • Obtains legal consents, authorizations and acknowledgement necessary for billing

  • Accurately inputs information for automated billing, on-line census and statistical reporting

  • Coordinates all admissions/registrations with nursing staff, Resource Utilization staff, Patient Accounts staff, Discharge Planner and Medical Staff



  • High school diploma

  • Minimum 1 year previous clerical work experience

  • Typing and data entry proficiency

  • Medical Terminology proficiency

  • Spelling proficiency


  • Data System experience

  • 6 months previous Registration experience

  • 6 months previous Unit/Desk Clerk experience

  • Working knowledge of insurance regulations and reimbursement issues

  • Previous work experience involving public contact

  • Previous Switchboard/Multi-line phone experience

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Nicotine Testing - To provide a safe, healthy environment for our patients, employees and visitors, as of February 1, 2013 McLaren no longer hires individuals who use nicotine and will conduct nicotine testing during the pre-employment process. If the test is positive the offer will be rescinded. Individuals who test positive may re-apply for employment after six months.

Job: Service/Support

Primary Location: Michigan-Lapeer-Lapeer Reg Med Center

Employee Status Regular

Shift Variable

Job Type Standard

Schedule Full-time

Req ID: 20009898