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McLaren Health Care Registrar in Lansing, Michigan


Responsible for accurate entry of all patient registration data, and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Responsible for maintaining, promoting and exhibiting excellent customer service for McLaren Greater Lansing.


  • Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize and coordinate the admission and transfer of patients.

  • Contacts physicians, physician offices, other healthcare agencies and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool). Completes medical necessity ABN forms and issues notification when necessary.

  • Collects, verifies and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service. Obtains necessary signatures on all registration and insurance forms.

  • Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary.

  • May collect patient co-pays, deductibles and deposits prior to or at time of service as appropriate. Assures that all self pay patients are directed to the Pre-Admission Review staff or the Financial Counselor.



  • High school diploma or equivalent.

  • Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding.

  • Experience or coursework in medical terminology.

  • Experience with Microsoft office and windows application.


  • Associates Degree.

  • Two years experience in patient registration.

Job: Administrative/Clerical

Primary Location: Michigan-Lansing

Employee Status Regular

Shift Night Job

Job Type Standard

Schedule Per Diem

Req ID: 20007559