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McLaren Health Care Medical Assistant Receptionist in Lansing, Michigan


Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.



  • High school diploma or equivalent and six months experience as a medical assistant. OR

  • High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.

  • For clinics with the Rural Health Designation,Basic Life Support (BLS) issued by the American Heart Association (AHA),American Red Cross (ARC), and Canadian equivalents, (MHC approved providers forthe resuscitation certification) is required within 6 months of hire


  • Certified Medical Assistant.

  • American Heart Association (AHA) BLS Certification. May be required at management discretion.

  • Electronic medical record experience.

  • One-year experience working in medical office with multiple providers.

  • Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Job: Service/Support

Primary Location: Michigan-Lansing-McLaren Greater Lansing

Organization LAN20-McLaren Lansing-MMG & MMP

Employee Status Regular

Shift Day Job

Job Type Standard

Schedule Full-time

Req ID: 20009520