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Henry Ford Health System RN/MSW: Integrated Case Manager - Jackson Health Network - Full Time/80pp - Days - Allegiance Health - Jackson, MI in Jackson, Michigan

GENERAL SUMMARY: The Integrated case Manager for Population Health is an interdependent member of the patient-centered care team or treatment team responsible for the collaborative practice of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's comprehensive health care needs though communication and available resources to promote patient safety, quality of care and cost effective outcomes. Addresses the needs of patients who have experienced a critical event or diagnosis that requires complex management strategies and the extensive use of resources to optimize health outcomes along the care continuum. Provides services to patients from ambulatory, inpatient or health plan settings.

Specific duties and responsibilities related to ambulatory primary and specialty care case management:• Facilitates interdisciplinary collaborative case conferences that result in the development and progression of a multidimensional plan of care for each patient.• Provides support and guidance to community health workers working as care team members for patients with complex social needs.


Bachelor’s degree in nursing (BSN) or related professional field (i.e. social work, counseling, health education, etc.) or a Master’s Degree of Social Work (MSW)

Minimum (3) three years of clinical experience

Excellent verbal communication and written documentation skills

Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization

Strong problem-solving, analytical and decision-making skills

Strong computer skills and knowledge

Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles

Knowledge of medical ethics and legal implications related to case management

Understanding of social determinants of health and their impact on a patient’s wellbeing

Well versed in facilitating community resources to meet the needs of diverse populations

Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously

Strong sense of compassion with the ability to successfully advocate for patients and their families


Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license

For current employees, effective date 10/31/2019, certification is required by December 2023

For new hires, certification must be obtained within three (3) years from date of hire


Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care

Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC)

Overview Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health System has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.