Michigan Healthcare Jobs

Mobile michigan-jobbank Logo

Job Information

Hanger Prosthetics amp; Orthotics, IKnc. Medical Front Office Administrator in Jackson, Michigan

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (OP) services and products, offering the most advanced OP solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of OP patient care clinics nationwide. Through its Products Services segment, Hanger distributes branded and private label OP devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.The Medical Office Administrator provides the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the front office activities. Typical responsibilities include all aspects of the clinic administrative operations from scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries. Ensure billing for all services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.Depending on the operational requirements and size of the Hanger Clinic, this position may include some or all of the functions or roles listed below:Patient Check In:bull;Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to Hanger compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks.Patient Check Out:bull;Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments, timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system, coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information.Billing:bull;Reviews charge information to ensure accuracy per payer requirements; makes corrections as needed.bull;Manages services in progress and updates to accounts receivable (AR) once items are delivered, maintaining AR levels over 120 days at or below target level.bull;Responsible for reviewing claim edits and resolving them, working claim rejections and denials, performing voids and corrections as necessary.bull;Responsible for submitting clean and accurate claims; accurate completion of patient chart required elementsbull;Timely completion of all assigned tasks.bull;Generating reports to ensure that claims are processed within timely filing limits. Will also run claim edit metrics to determine the type of edit issues that are recurring to aid in future training.Collections:bull;Manages the accounts receivable and collections process; timely completion of all assigned tasks.bull

DirectEmployers