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Spectrum Health Referral Coordinator Cancer Services Pennock in HASTINGS, Michigan

Position SummaryPerforms a variety of patient access functions to review, process, and ensure timely completion of referrals to follow-up specialty outpatient care/services. Ensures completion of referral process for multiple services referred by assigned area (Pediatrics or Adult Medicine) by obtaining and verifying information from patients in accordance with system policies and procedures. Ensures positive interactions with patients, family members, medical staff, third party representatives, and health system personnel. Promotes good customer service in the work environment. Effectively utilizes all computer systems to ensure that the responsibilities of the Referral Management and Access Department are met. Basic Qualifications: Education - High School Diploma or equivalent Associate's Degree Experience - 2 years of relevant experience in in related experience Preferred Qualifications: Licenses - Medical Assistant, Certified (CMA) by American Association of Medical Assistants (AAMA) Medical Assistant, Registered (RMA) by the American Medical Technologists (AMT) Licensed Practical Nurse in MI (LPN) Paramedic, Licensed (PARAMEDIC)