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Trinity Health - IHA Radiology Technologist in Hamburg, Michigan

POSITION DESCRIPTION:

This position operates diagnostic imaging equipment to obtain quality digital images of designated body portions for interpretation by physicians.

ESSENTIAL JOB FUNCTIONS:

  • Confirms patient identity is correct, checks in patients, schedules appointments.

  • Creates Radiology Module.

  • Greets and courteously escorts patient and other guests to examination room.

  • Interprets patient histories and physician instructions.

  • Prepares patients for procedures utilizing aseptic and sterile technique.

  • Positions patients for radiologic examination. Selects exposure factors, takes exposure and processes images, practices radiation protection.

  • Performs diagnostic radiographic procedures through the application of ionizing radiation to produce digitized images.

  • Records pertinent information on requisitions.

  • Directly enters medication, laboratory, and/or radiology orders into the electronic medical record per state, local and professional guidelines.

  • Respond to patient emergencies as needed.

  • Cleans work area, examination rooms and equipment as needed; performs limited maintenance of equipment.

  • Performs image-management duties within the PACS system and NextGen, as required.

  • Documents patient information in a timely and accurate manner to ensure continuity of high quality health care.

  • Check out duties, including assisting with ensuring that patient encounter forms are completed thoroughly and accurately.

  • Completes forms in accordance with office and IHA protocols. Sends letters and reminders to patients.

  • Serves as liaison between patient and physician when necessary. Ensures timely and courteous follow-up regarding patient questions.

  • Maintains compliance with government and reimburser requirements and with clinic standards of care.

  • Provide support to clinical staff and providers as needed.

  • Performs other duties as assigned and works within the scope of Radiology Technology certification/registration/licensure.

ORGANIZATIONAL EXPECTATIONS:

  • Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement.

  • Must be able to work effectively as a member of the patient care team.

  • Successfully completes IHA's "The Customer" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers.

  • Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA's Employee Handbook.

  • Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.

  • Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines

  • Serves as a role model, by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.

  • Uses resources efficiently.

  • If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Graduation from an accredited school of radiologic technology or an equivalent combination of education and experience.

CREDENTIALS/LICENSURE: Valid registration by the American Registry of Radiologic Technology; valid CPR certification.

MINIMUM EXPERIENCE: 1-2 years' experience.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

  • Knowledge of patient care/radiology procedures and organizational policies related to position responsibilities.

  • Ability to practice radiation protection.

  • Proficient/knowledgeable in medical terminology.

  • Ability to perform mathematical calculations needed during the course of performing essential job duties.

  • Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software as required while performing the essential functions of the job.

  • Excellent communication skills in both written and verbal forms, including proper phone etiquette.

  • Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor.

  • Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, family members, hospital and radiology staff, Non-IHA providers and staff.

  • Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.

  • Good organizational and time management skills to effectively juggle multiple priorities and time constraints.

  • Ability to exercise sound judgment and problem-solving skills.

  • Ability to handle patient and organizational information in a confidential manner.

  • Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.

  • Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:

  • Physical activity that often requires keyboarding, phone work and charting.

  • Physical activity that often requires extensive time working on a computer.

  • Physical activity that often requires handling and lifting patients walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.

  • Physical activity that often requires lifting, pushing and/or pulling over 50 lbs.

  • Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.

  • Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.

  • Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

  • Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.

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