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Beaumont Health Medical Assistant II in Grosse Pointe Park, Michigan

General Summary:

Maintains patient flow by assisting and promoting the delivery of primary and preventative healthcare. Performs technical procedures, lab protocols, and clinically oriented activities under physician/provider direction.

Essential Duties:

  1. Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
  2. Collaborates work efforts with the clerical staff to optimize operations and patient flow.
  3. Interacts with outside healthcare facilities and agencies involving patient care and insurance.

  4. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.

  5. Perform front office duties to provide coverage as needed.

  6. Provide coverage in other departments or locations as needed.

  7. Demonstrates excellent customer services skills and supports the model of patient and family centered care.

  8. Performs and is formally assigned one of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:

? Primary Care gaps in care identification, outreach, and chart preparation

? Residency clinic role

? High level disinfection

? Designated new hire preceptor

? Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)

? Care management (PDCMs)

? Qualified language interpreter

? Super User for EPIC or specific competency

? Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.

? Float pool assignment w/competency evaluation

Standard Qualification:

A. Education / Training:

? High school diploma or GED required.


B. Work Experience:

? A minimum of (6) months experience as a medical assistant in a physician clinical practice, in a current nursing clinical program or equivalent and relevant experience required. Two years of experience preferred.

C. Certification, Licensure, Registration:

? Current BCLS card.

? Active CMA, RMA, NCMA, CCMA, EMT, LPN or RN certification/licensure required or must obtain within (90) days from hire.

D. Other Qualifications:


? Must be able to perform diagnostic testing, EKG's, administer injections, blood pressures, navigate Epic One chart electronic health record, demonstrate safe medication handling, and assist with minor surgical procedures.

? Must be able to communicate effectively with physicians, nurses, medical assistant students, practice administration, and patients.

? Must exhibit behavior associated with the Beaumont Standards of service, respect, ownership, and attitude.

? Other job duties as assigned.

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