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Beaumont Health System Unit Secretary in Farmington Hills, Michigan

div divbuspanspanGENERAL SUMMARY/span/span/u/bbspanspan:/span/span/bspanspanThe Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit./span/spanbuspanspanESSENTIAL DUTIES:/span/span/u/b spanspan1. /span/spanspanspanPerforms unit clerical functions./span/spanspanspan2. /span/spanspanspanActs as a receptionist./span/spanspanspan3. /span/spanspanspanActs as an intradepartmental and interdepartmental liaison./span/spanspanspan4. /span/spanspanspanOrders and stocks office supplies, coordinates repair of office unit equipment./span/spanspanspan5. /span/spanspanspanAbility to demonstrate Beaumont Health customer service standards and behaviors in all aspects of job performance. /span/spanspanspan6. /span/spanspanspanReinforces hospital service recovery program and identifies customer service recovery opportunities./span/spanspanspanspanspan7. /span/span/spanspanspanspanMust at all times demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Beaumont Health./span/span/span/spanspanspanspanspan8. /span/span/spanspanspanspanConveys information completely and timely./span/span/span/spanspanspanspanspan9. /span/span/spanspanspanspanEffectively interacts with others./span/span/span/spanspanspanspanspan10. /span/span/spanspanspanspanDelivers excellent customer service by exhibiting the Beaumont Health Standards./span/span/span/spanspanspanspanspan11. /span/span/spanspanspanspanAssignments are organized and completed on time per policyrocedure./span/span/span/spanspanspanspanspan12. /span/span/spanspanspanspanMaintains accurate documentation pertinent to all records that is clear, concise, and timely, and adheres to the principles of confidentiality./span/span/span/spanspanspanspanspan13. /span/span/spanspanspanspanParticipates in staff meetings and in-services, as well as quality and safety activities./span/span/span/spanspanspanspanspan14. /span/span/spanspanspanspanPerforms other duties as assigned to meet the needs/objectives of the department./span/span/span/spanspanbuspanspanspanSTANDARD QUALIFICATIONS/span/span/span/u/b/spanspanspanspanspan

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