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Henry Ford Health System Registered Nurse Facilitator- Clinical Quality II/ASPIRE (days full time) Detroit Campus in Detroit, Michigan

GENERAL SUMMARY:

The Facilitator - Clinical Quality II is able to perform complex project work with interdisciplinary groups that include senior administrators, nursing and medical leaders. This work is done with minimal supervision from Director, Initiative Effectiveness Quality & Safety. The CQF II leads or co-leads large system teams, guides implementation plans and acts as a consultant or facilitator on regulatory, disease certification, patient safety and quality issues. The CQF II designs and delivers educational programs to assist employees, physicians and leadership, meet safety and quality goals. The CQF II may assist with the design and supervision of graduate students’ quality and safety projects.

The Anesthesiology Clinical Quality Reviewer (ACQR) component of this position will provide joint support for ASPIRE and the HFHS Department of Anesthesiology CQI program. The Anesthesiology Performance Improvement and Reporting Exchange (ASPIRE) connects hospitals across Michigan in an effort to measure and improve the care of patients throughout the state, enabling anesthesia providers to investigate methods to decrease variation in care known to impact perioperative complications. This position will serve as an HFHS liaison to the Coordinating Center, assigned to support, but not limited to, programming for Henry Ford Wyandotte and Henry Ford Macomb hospitals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Directs, facilitates and coordinates the design and implementation of clinical quality and patient safety initiatives, programs and projects at the business unit level and system level; provides project management support to major system clinical improvement initiatives. Demonstrates skills in conflict resolution. Using team facilitation skills, guides the team to meet timelines and outcomes for project.

Independently assesses project needs based on evidenced based best practice(s) and/or regulatory standards; Guides the selection of appropriate team members to address project needs; Guides and/or develops a work plan including timelines; Ensures teams are organized through meeting agendas and a method to document goals, responsibility and progress; Demonstrates the ability to develop an effective communication plan (including education if appropriate);Seeks leadership guidance appropriately to assist with the identification of obstacles/barriers to success.

Demonstrates knowledge of the science of process improvement and provides formal and informal consultation to all members of the health care team and support staff, external customers (including students), and administrative staff in process improvement methodologies, performance measurement, sustain and spread methodologies.

Applies various quality improvement processes/tools and ability to initiate, design, and develop process improvement projects and programs based on organizational needs; Researches "best practices" as initial step; Assists in choice of appropriate measures; Assists in design of the methodology for data collection; Assists in analysis and interpretation of data; Guides testing of changes, and specifically small tests of change.

Designs and delivers formal and informal education to all members of the health care team and support staff, external customers (including students), administrative staff on patient safety and clinical process improvement, performance measurement and management, change management, sustain and spread methodologies, and other key subjects critical to the support of patient safety and clinical performance improvement including external regulatory and quality agencies. Interpret data for customers including leadership.

Demonstrates the ability to communicate, manage knowledge, mitigate error, and support decision making using information technology.

EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree in Nursing is required. Master’s degree in Nursing or a related field preferred.

  • Minimum of five years of clinical experience required with two years project management and/or process improvement experience preferred.

  • Experience in educational curriculum design and delivery is an asset.

  • Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.

  • Experience with new program/initiative development, implementation and evaluation.

  • Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.

  • Ability to problem solve independently and work with minimal direction. Excellent organizational skills.

  • Ability to work with senior leaders and large teams with diverse members.

  • Demonstrated ability to negotiate and resolve conflicts.

  • Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.

  • Ability to act as a change agent, providing direction to others and gaining their support.

  • Basic understanding of the research process and statistical analysis.

  • Strong leadership/mentoring skills and customer service skills.

  • Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.

  • Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.

  • Strong oral and written communication skills including presentation skills.

  • Understanding of health care cultures including medical and nursing cultures.

  • Sound decision-making skills and problem-solving skills.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Current RN licensure in the State of Michigan required.

This position will be supporting Wyandotte and Macomb and some travel will be required.

Overview Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health care systems, is a national leader in clinical care, research and education. The system includes the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory network and many other health-related entities throughout southeast Michigan, providing a full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care. The health system also is a major economic driver in Michigan and employs more than 24,600 employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The health system is led by President and CEO Wright Lassiter III. To learn more, visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health System has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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