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Job Information

McLaren Health Care Health Screener in Detroit, Michigan

Description

Job Summary: Under the direction of the

department supervisor, is responsible for COVID-19 screening and greeting

patients, visitors, vendors, physicians and staff entering and leaving the

hospital. Will conduct

screening following guidelines as directed by the Center for Disease Control

and Prevention . Will provide

excellent customer service. Training of

employees as needed. Maintenance of a

neat, orderly and sanitized lobby area.

Responsibilities:

  • Greetsand conducts COVID-19 symptom screening of all persons entering the facility.

  • Conductsscreening following Center for Disease Control (CDC) Guidelines along withthose set forth by executive staff and directed by supervisors.

  • Integratesall components of AIDET (acknowledge, introduce, duration, explanation, andthank you) when interacting with patients, guests, and co-workers.

  • Performsto service excellence standards: Respondspromptly, professionally and courteously to all customers’ needs and Cooperatesand communicates effectively with all patient, families and staff.

  • Greetspatients, family members, vendors, physicians and staff in a friendly,courteous and expedient manner.

  • Cleansand sanitizes the lobby furniture between patients and visitors.

  • Provides general informationto the public, patients, guests, and others

  • Directs patients and visitors to appropriate locations uponrequest.

  • Performs other related responsibilities as necessary.

Qualifications

Required Qualifications:

  • High school diploma or equivalent.

  • One year of customer service experience.

Preferred Qualifications:

  • One year of prior work experience in acute care/medical experience

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Job: Administrative/Clerical

Primary Location: Michigan-Detroit-Karmanos Cancer Cntr/Instit

Employee Status Regular

Shift Day Job

Job Type Standard

Schedule Full-time

Req ID: 20004560

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