Ascension Health Front Desk - Cardiology - Multiple Offices in Detroit, Michigan
Job ID: 276112
Front Desk - Cardiology - Multiple Offices
Additional Job Information
Title: Clerk-Phy Offc-Frnt Desk 2
Department: St. John Children's Center - Cardiology
Additional Job Details: Full-Time, Day, 40 hours, Weekly
This position will require travel to multiples office locations in Detroit, Novi and Macomb.
St. John Providence Health System is a member of Ascension Health, the largest not-for-profit Catholic Health system in the United States.
Our Mission, Vision and Values: St. John Providence Health System, as a Catholic health ministry, is committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.
Our Values: We are called to: Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication
Our Vision: Our passion for healing calls us to cultivate trust, advocate wellness, and transform healthcare.
The Front Desk Clerk works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.
Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
Provides general office and clerical support to assigned out-patient/medical office.
Performs various clerical duties including typing, processing mail, and ordering and maintaining supplies.
Receives and handles incoming telephone calls. Schedules and coordinates appointments utilizing appropriate triage techniques and in compliance with patient's insurance status and assignment. Reviews daily appointment schedule to assure accuracy, patient access and availability of medical record.
Retrieves and reviews daily audit reports and corrects discrepancies. Retrieves and reviews open encounter report and completes process to close encounters.
- High school diploma or equivalent required
- One year of clerical experience to include customer service preferred
Equal Employment Opportunity
St. John Providence Health System is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.
For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
EEO is the Law Poster Supplement
St. John Providence Health System provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: firstname.lastname@example.org . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within St. John Providence Health System will be reviewed at the e-mail address supplied.
Thank you for considering a career with St. John Providence Health System.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
St. John Providence Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E -Verify (link to E-verify site)