Beaumont Health System Ward Secretary AO in Dearborn, Michigan
uJob Summary:/uUnder direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station.uPrimary Job Duties:/uThe following description of job responsibilities and standards are intended to reflect the major responsibilities and duties of the job, but are not intended to describe the minor duties or other responsibilities assigned from time to time.olliAnswers call lights and forwards requests to appropriate team member./liliAnswers all telephone calls within three (3) rings using appropriate scripting./liliUses physician calling preferences when contacting physicians 100% of the time./liliContacts physicians in a timely manner regarding consults per policy, according to physicians order (stat vs. routine)./liliAssembles, disassembles, and maintains patient medical record per unit standard./liliCollaborates with manager to order and maintain appropriate supplies and floor stock./liliDemonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality./liliMaintains competency in using the Electronic Medical Record (EMR)./liliDemonstrates a commitment to continued self-growth and maintenance of competencies./liliDemonstrates Customer Focus, emSERVICE EXCELLENCE/em and Relationship Oriented Care (ROC) principles./liliUtilizes scripting as outlines in emService Excellence/em standards./liliDemonstrates personal behaviors in accordance with CREDO principles./liliEnsures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures./liliCompletes all mandatory training/education/competencies required for job classification, along with TB testing./li/oluMinimum Job Qualifications:/uuEducation:/u High School Diploma or equivalent.uExperience: /u 1 Year Medical related experience such as:Doctors' office receptionistMedical Office AssistantLab TechPharmacy TechEKG TechCompletion of a WS class/curriculum or equivalentPrevious WS experience1 year medical related college education within the past 5 years in addition to the completion of a medical terminology course.uLicensure:/u NoneuSkills Abilities:/u Successful completion of the Ward/Desk Secretary Class and Orientation, familiarity with computer keyboard required. Excellent communication and interpersonal skills. Able to perform WS duties described above.Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.