Beaumont Health System TeleSitter Monitor Tech TMP in Dearborn, Michigan
TeleSitter Monitor Tech TMP Req #: 30107412 Category: Clinical/Allied Health Facility: Oakwood Corporate Services Department: Nursing Support Staffing Schedule: Casual/Contingent Shift: Afternoons/Evenings Job Details:GENERAL SUMMARY:The TeleSitter Monitor Tech provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.ESSENTIAL DUTIES:Demonstrates understanding and proficiency of the use of the AvaSys Tele sitter Software.Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, Immediately summons the nursing staff if patient requires assistanceParticipates in hand-off information/behavior about assigned patients when arriving and at completion of shift.Provides patients with explanation as necessary, but does not counsel or provide options.Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.Demonstrates safe work practices and attitudes; follows safety rules.Completes written documentation of patient activity as outlined by supervisor.STANDARD QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.A. Education / Training: High School diploma or equivalent required.B. Work Experience: Previous customer service or direct patient care experience desired.C. Certification, Licensure, Registration:D. Other Qualifications: Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset. Ability to prioritize simultaneous situations.Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, , gender identity, orientation, age, status as a protected veteran, or status as a qualified individual with a disability.