Anthem Behavioral Health/EAP Consultant I - Remote or Any Anthem Office (PS13783) in Dearborn, Michigan

Behavioral Health/EAP Consultant I - Remote or Any Anthem Office (PS13783)

Location: United States

Field: Medical

Requisition #: PS13783

Post Date: Oct 22, 2018

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Behavioral Health/EAP Consultant I

Location: This position will allow you to work at any Anthem office or remotely (Must live within one hour of an Anthem office)

Hours: Monday-Friday 9:30am-6pm Mountain Time

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.

  • Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

  • Manages Critical Incident Stress Debriefing requests.

  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Requirements

  • Requires 3-5 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.

  • Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, or LMHC, LMFT, or RN in applicable state(s) required.

  • Masters degree in related field required.

  • Bilingual preferred.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.