McLaren Health Care Patient Access Rep in Clarkston, Michigan
Position Summary :
Under general direction,
the Patient Access Representative is responsible for completing tasks associated
with specific assignments. Specific job responsibilities will be in
registration, financial clearance, insurance verification, cashier, etc. as
assigned by Revenue Cycle Management. Patient
Access Representative I is expected to perform assignment tasks within the
quality and productivity standards assigned to position responsibilities.
Essential Functions andResponsibilities:
Completesall assigned tasks and responsibilities of Patient Access Representative I accuratelyand in a timely manner.
Respondspromptly, professionally and courteously to all customers’ needs.
Cooperatesand communicates effectively with all McLaren Health Care team members.
Contributesto continuous quality improvement efforts.
Undergeneral direction, completes tasks accurately and timely. Seeks guidance anddirection from Rep II, Rep III and supervisor on tasks assigned.
Organizestime and prioritizes effectively.
Practicescost effective measures.
Maintainsconfidentiality in all matters regarding patients, the hospital, the departmentand human resources.
Complieswith HIPAA regulations and Patient Bill of Rights.
Flexesto meet department needs and objectives.
Followsall safety and health standards.
Otherduties as assigned or when necessary to maintain efficient operation of thedepartment and the company as a whole.
HighSchool Diploma or GED
Minimum 6-month of Patient Access, Medical Billing orCustomer Service work experience
Provenskills in Microsoft Office, specifically Excel and Word, Window basedapplications, and 10 key calculators
AssociateDegree in Health Care, Finance or related area. Equivalent combination ofeducation and relevant experience may be accepted
Certificationin medical billing, coding, or equivalent job specific certification
Workingknowledge of CPT, HCPCS, and ICD-10
One-year experience in RevenueCycle
Primary Location: Michigan-Clarkston-POH Clarkston Health Ctr
Other Locations: Michigan-Clarkston-Clarkston Medical Center
Organization OAK10-McLaren Oakland-Hospital
Employee Status Regular
Shift Evening Job
Job Type Standard
Req ID: 21002808