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Job Information

McLaren Health Care Patient Access Rep in Clarkston, Michigan


Position Summary :

Under general direction,

the Patient Access Representative is responsible for completing tasks associated

with specific assignments. Specific job responsibilities will be in

registration, financial clearance, insurance verification, cashier, etc. as

assigned by Revenue Cycle Management. Patient

Access Representative I is expected to perform assignment tasks within the

quality and productivity standards assigned to position responsibilities.

Essential Functions andResponsibilities:

  1. Completesall assigned tasks and responsibilities of Patient Access Representative I accuratelyand in a timely manner.

  2. Respondspromptly, professionally and courteously to all customers’ needs.

  3. Cooperatesand communicates effectively with all McLaren Health Care team members.

  4. Contributesto continuous quality improvement efforts.

  5. Undergeneral direction, completes tasks accurately and timely. Seeks guidance anddirection from Rep II, Rep III and supervisor on tasks assigned.

  6. Organizestime and prioritizes effectively.

  7. Practicescost effective measures.

  8. Maintainsconfidentiality in all matters regarding patients, the hospital, the departmentand human resources.

  9. Complieswith HIPAA regulations and Patient Bill of Rights.

  10. Flexesto meet department needs and objectives.

  11. Followsall safety and health standards.

  12. Otherduties as assigned or when necessary to maintain efficient operation of thedepartment and the company as a whole.



  • HighSchool Diploma or GED

  • Minimum 6-month of Patient Access, Medical Billing orCustomer Service work experience

  • Provenskills in Microsoft Office, specifically Excel and Word, Window basedapplications, and 10 key calculators


  • AssociateDegree in Health Care, Finance or related area. Equivalent combination ofeducation and relevant experience may be accepted

  • Certificationin medical billing, coding, or equivalent job specific certification

  • Workingknowledge of CPT, HCPCS, and ICD-10

  • One-year experience in RevenueCycle

Job: Administrative/Clerical

Primary Location: Michigan-Clarkston-POH Clarkston Health Ctr

Other Locations: Michigan-Clarkston-Clarkston Medical Center

Organization OAK10-McLaren Oakland-Hospital

Employee Status Regular

Shift Evening Job

Job Type Standard

Schedule Part-time

Req ID: 21002808