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McLaren Health Care Patient Access Rep I in Cheboygan, Michigan

Description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

  • Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.

  • Responds promptly, professionally and courteously to all customers’ needs.

  • Cooperates and communicates effectively with all McLaren Health Care team members.

  • Contributes to continuous quality improvement efforts.

  • Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

  • Organizes time and prioritizes effectively.

  • Practices cost effective measures.

  • Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.

  • Complies with HIPAA regulations and Patient Bill of Rights.

  • Flexes to meet department needs and objectives.

  • Follows all safety and health standards.

  • Other duties as assigned or when necessary to maintain efficient operation of the department and the company as a whole

Qualifications

Required:

  • High School Diploma or GED

  • Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

  • Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

  • Certification in medical billing, coding, or equivalent job specific certification

  • Working knowledge of CPT, HCPCS, and ICD-10

  • One-year experience in Revenue Cycle

Job: Administrative/Clerical

Primary Location: Michigan-Cheboygan-MNM Cheboygan Campus

Organization NRT10-McLaren Northern MI-Hospital

Employee Status Regular

Shift Evening Job

Job Type Standard

Schedule Full-time

Req ID: 20007437

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