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Prestige Healthcare Resident Voice - Certified Nursing Assistant (CNA) in Cass City, Michigan


Under supervision, provides basic nursing assistance and assists residents with daily living activities.


  • Education:
  • High school diploma or equivalent preferred.
  • Licenses/Certification:
  • Valid certification as a CNA in the state of employment.
  • Experience:
  • Six months experience in a long term care environment preferred. Essential Functions:

  • Resident Voice Duties

  • Greet new Admissions and escort to their room
  • Daily visits with documentation
  • Visit at least 1 time per day
  • Complete 3 day, 7 day, and discharge surveys on Survey Monkey and share results with administrator
  • Address customer service concerns immediately
  • Ideal working hours 10am- 6pm or 11am- 7pm
  • Assist in answering phones
  • Review of hospitality guides with new residents
  • Obtain testimonials from residents/ families
  • Create ‘Wow’ moments with Residents and Families
  • Answers signal lights and bells to determine resident needs.
  • Assists residents with grooming, oral hygiene, bathing, hair, and incontinence care.
  • Obtains food trays and assists residents with feeding.
  • Assists residents with range of motion exercises, and movement to wheelchair or activity areas.
  • Assists resident with turning and positioning in bed
  • Assists resident with ambulation for short distance in facility.
  • Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed.
  • Performs other tasks as assigned..
  • Documentation on flow sheets as directed.
  • Attends interdisciplinary meetings as needed to provide input into selected resident’s plans of care.
  • Documents restorative services provided following facility policies and procedures.
  • Reports to Charge Nurse or designee on progress/lack of progess in achieving restorative goals. Knowledge/Skills/Abilities:

  • Ability to react decisively and quickly in emergency situations.

  • Ability to communicate effectively with residents and their family members, and facility staff.