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Beaumont Health System Business Office Assistant in Berkley, Michigan

div bspanGeneral Summary:/span/bbspan/span/bspanUnder general direction, performs functions related to business activities including, but not limited to: greeting patients, families and visitors, scheduling and registering patients for appointments via phone and face-to-face communication, collecting and posting patient payments, completing charge entry activities, monitoring registration work queues, faxing, copying, collating correspondence, ordering office and medical supplies. The Business Office Assistant performs responsibilities in accordance with Beaumont Health and Beaumont Medical Group policies and procedures to ensure efficient operations, which embrace the mission and vision of Beaumont Health and promotes patient satisfaction while delivering patient and family-centered care (PFCC). /spanspan/spanbspanEssential Duties:/span/bspanspan /spanspan /span/spanspan/spanspanspan*span /span/span/spanspanSchedules patient appointments, maintains provider schedules./spanspan/spanspanspan*span /span/span/spanspanCompletes patient registration following the Beaumont Health Corporate Registration procedures (i.e. demographics, insurance verification, payment collection)./spanspan/spanspanspan*span /span/span/spanspanInforms patients of delays in appointment times and/or processing of requests./spanspan/spanspanspan*span /span/span/spanspanEffectively communicates with all internal and external customers and patients./spanspan/spanspanspan*span /span/span/spanspanCoordinates medical record for release, in accordance with Beaumont Health and Beaumont Medical Group policies and procedures./spanspan/spanspanspan*span /span/span/spanspanPerforms general office work; copying, faxing, filing, scanning, handling correspondence./spanspan/spanspanspan*span /span/span/spanspanCoordinates and facilitates new patient and annual forms (i.e. consent to treat, medical records release). /spanspan/spanspanspan*span /span/span/spanspanDemonstrates knowledge and commitment to the mission, philosophy and objectives of the Beaumont Medical Group and Beaumont Health. /spanspan/spanspanspan*span /span/span/spanspanProvides a pleasant and comfortable environment. Demonstrates compassion, caring and sensitivity to patients and others in all daily encounters and transactions. /spanspan/spanspanspan*span /span/span/spanspanDemonstrates knowledge of and utilizes performance improvement plans to improve patient outcome and satisfaction./spanspan/spanspanspan*span /span/span/spanspanDemonstrates competency in job skills and attends mandatory training programs./spanspan/spanspanspan*span /span/span/spanspanVerbalizes knowledge of and participates in emergency management exercises./span