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Trinity Health - IHA Ambulatory Care Clinical Pharmacist - Oncology in Ann Arbor, Michigan

POSITION DESCRIPTION:

Provides oncology ambulatory clinical pharmacy services under a collaborative practice agreement at multiple sites within the organization.

ESSENTIAL JOB FUNCTIONS:

  • Provides pharmaceutical care by participating in patient care with the medical staff during outpatient clinic visits. This includes designing, implementing and monitoring patient-specific pharmacotherapy; promoting safe, evidence-based and cost-effective use of drug therapy.

  • Documents interventions and their outcomes for us in drug therapy quality improvement efforts.

  • Implement and maintain clinical pharmacist services at multiple oncology ambulatory care sites within IHA.

  • Works collaboratively with other clinicians, which may include care managers and behavioral health care managers, and healthcare providers to implement and maintain innovative oncology clinical pharmacy services.

  • Collaborate with Oncology Pharmacists across the state of Michigan in information and best practice sharing

  • Assist in the development and implementation of quality improvement processes to monitor the effectiveness and quality of pharmacists’ services.

  • Provide drug information and education to medical staff and patients

  • Conduct or participate in drug use projects, cost reduction/management initiatives, and quality improvement activities.

  • Bill for services provided whenever feasible, following appropriate legal, payer, and billing guidelines

  • Maintain regular contact with the staff at each practice location. Make attempts to attend provider and/or staff meetings whenever possible.

  • Prepare for and be available for site audits.

  • Functions as a role model and an educational resource.

  • As needed, serves as a primary preceptor for pharmacy students and/or pharmacy residents.

  • Supports other offices, attends required meetings and training, and participates in committees as requested.

  • Assists with special projects, performs other duties as assigned and works within the scope of Pharmacist and Controlled substance licensure.

ORGANIZATIONAL EXPECTATIONS:

  • Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement. Commitment to service excellence and Patient Family Centered Care.

  • Must be able to work effectively as a member of the Quality team and with other multi-disciplinary teams.

  • Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.

  • Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA’s Employee Handbook.

  • Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.

  • Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines

  • Serves as a role model, by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.

  • Uses resources efficiently.

  • If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Doctor of Pharmacy degree from ACPE accredited College of Pharmacy required. ASHP accredited hematology/oncology residency or equivalent.

MINIMUM EXPERIENCE: Clinical Pharmacy Practice experience is necessary. A Pharmacy Practice or Specialty Residency can substitute for relevant experience.

CREDENTIALS/LICENSURE: Valid, unrestricted license as a Pharmacist by the State of Michigan; Valid, unrestricted State of Michigan Controlled Substance License. Valid CPR certification.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

  • Knowledge of ambulatory patient care procedures and organizational policies related to position responsibilities.

  • Strong knowledge base in the outpatient management of oral chemotherapy, immunotherapy, intravenous chemotherapy, chemotherapy toxicities, supportive care, diabetes, hypertension, and hyperlipidemia.

  • Proficient/knowledgeable in medical terminology.

  • Ability to perform mathematical calculations needed during the course of performing basic job duties, ie: calculating proper dosages for chemotherapy.

  • Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software as required while performing the essential functions of the job.

  • Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people.

  • Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor. Collaborate clinical care ideas across multiple patient care services and communicate effectively as a patient advocate.

  • Ability to exhibit a professional and positive image and work effectively with various levels of organizational members and diverse populations including IHA staff, providers, family members, insurance carriers, vendors, external customers and community groups.

  • Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.

  • Good organizational and time management skills to effectively juggle multiple priorities and time constraints.

  • Ability to exercise sound judgement and problem-solving skills, specifically as it relates to resolving medication reconciliation issues.

  • Ability to handle patient and organizational information in a confidential manner.

  • Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.

  • Ability to drive to multiple sites.

  • Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:

  • Physical activity that often requires keyboarding, phone work and charting.

  • Physical activity that often requires extensive time working on a computer.

  • Physical activity that occasionally requires handling and lifting patients, walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.

  • Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.

  • Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

  • Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.

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