Trinity Health - IHA Ambulatory Care Clinical Pharmacist - Oncology in Ann Arbor, Michigan
Provides oncology ambulatory clinical pharmacy services under a collaborative practice agreement at multiple sites within the organization.
ESSENTIAL JOB FUNCTIONS:
Provides pharmaceutical care by participating in patient care with the medical staff during outpatient clinic visits. This includes designing, implementing and monitoring patient-specific pharmacotherapy; promoting safe, evidence-based and cost-effective use of drug therapy.
Documents interventions and their outcomes for us in drug therapy quality improvement efforts.
Implement and maintain clinical pharmacist services at multiple oncology ambulatory care sites within IHA.
Works collaboratively with other clinicians, which may include care managers and behavioral health care managers, and healthcare providers to implement and maintain innovative oncology clinical pharmacy services.
Collaborate with Oncology Pharmacists across the state of Michigan in information and best practice sharing
Assist in the development and implementation of quality improvement processes to monitor the effectiveness and quality of pharmacists’ services.
Provide drug information and education to medical staff and patients
Conduct or participate in drug use projects, cost reduction/management initiatives, and quality improvement activities.
Bill for services provided whenever feasible, following appropriate legal, payer, and billing guidelines
Maintain regular contact with the staff at each practice location. Make attempts to attend provider and/or staff meetings whenever possible.
Prepare for and be available for site audits.
Functions as a role model and an educational resource.
As needed, serves as a primary preceptor for pharmacy students and/or pharmacy residents.
Supports other offices, attends required meetings and training, and participates in committees as requested.
Assists with special projects, performs other duties as assigned and works within the scope of Pharmacist and Controlled substance licensure.
Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement. Commitment to service excellence and Patient Family Centered Care.
Must be able to work effectively as a member of the Quality team and with other multi-disciplinary teams.
Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.
Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA’s Employee Handbook.
Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.
Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines
Serves as a role model, by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
Uses resources efficiently.
If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
EDUCATION: Doctor of Pharmacy degree from ACPE accredited College of Pharmacy required. ASHP accredited hematology/oncology residency or equivalent.
MINIMUM EXPERIENCE: Clinical Pharmacy Practice experience is necessary. A Pharmacy Practice or Specialty Residency can substitute for relevant experience.
CREDENTIALS/LICENSURE: Valid, unrestricted license as a Pharmacist by the State of Michigan; Valid, unrestricted State of Michigan Controlled Substance License. Valid CPR certification.
POSITION REQUIREMENTS (ABILITIES & SKILLS):
Knowledge of ambulatory patient care procedures and organizational policies related to position responsibilities.
Strong knowledge base in the outpatient management of oral chemotherapy, immunotherapy, intravenous chemotherapy, chemotherapy toxicities, supportive care, diabetes, hypertension, and hyperlipidemia.
Proficient/knowledgeable in medical terminology.
Ability to perform mathematical calculations needed during the course of performing basic job duties, ie: calculating proper dosages for chemotherapy.
Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software as required while performing the essential functions of the job.
Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people.
Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor. Collaborate clinical care ideas across multiple patient care services and communicate effectively as a patient advocate.
Ability to exhibit a professional and positive image and work effectively with various levels of organizational members and diverse populations including IHA staff, providers, family members, insurance carriers, vendors, external customers and community groups.
Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
Ability to exercise sound judgement and problem-solving skills, specifically as it relates to resolving medication reconciliation issues.
Ability to handle patient and organizational information in a confidential manner.
Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.
Ability to drive to multiple sites.
Successful completion of IHA competency-based program within introductory and training period.
MINIMUM PHYSICAL EXPECTATIONS:
Physical activity that often requires keyboarding, phone work and charting.
Physical activity that often requires extensive time working on a computer.
Physical activity that occasionally requires handling and lifting patients, walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.
Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.
MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.